Clients and partners can login to our member portal, the Datatrax Online Client Area, to view and approve their content after it has been produced. When new or updated content has been produced for you, we will send an invitation email, which includes a username and password, to your nominated email address.
The average production lead time is about 4-6 weeks between when you provide us with your instructions, logos, and other media and when the content goes live. If you have not received an email to approve your content within 6 weeks, please check your junk mail folder as it may have picked up the invitation. If it is still not there, please contact us.